Spot the Bug :The place to report things that aren't quite right with the new website [Archive]

zozzer

06-07-2010, 07:53

hi everyone

we've moved the server and upgraded the software, but as with every move there are always a few things that are out of place or just plain missing

This is the place to tell us what's gone wrong, missing, not quite right or just plain weird.

We will work through them, there is already a list, please be patient.

thanks
Zozzer and Mr Scott

Paul

06-07-2010, 08:47

Bridge to engineering: -

The "Recent Forum Posts" column/box on the right hand side of the home page doesn't appear to be updating.

That is all.

P.

Russell

06-07-2010, 11:10

I tried sending a PM to Paul and received a PROXY ERROR screen on the .com domain

It kicked me out of IE and I couldn't log back in for a few mins - hence email sent to Paul & Zozzer.

:wacko:

EDIT: posting ^^^^ that I got the PROXY ERROR too!

:zap:

Russell

06-07-2010, 11:15

F:censored:G proxy errors!

Grrrrrrr......

Paul

06-07-2010, 11:16

PM received & replied to

zozzer

06-07-2010, 12:06

We are still doing stuff, bear with us

Steve TR

06-07-2010, 12:07

New posts button said there were no new posts since my last visit even though at least 13 threads had new posts.
Will keep an eye on it.

Steve TR

06-07-2010, 13:03

Bridge to engineering: -

The "Recent Forum Posts" column/box on the right hand side of the home page doesn't appear to be updating.

That is all.

P.

I have noticed this also, but if I click the 'HOME' button, the 'recent posts' updates.
edit: or maybe not every time.

Anupanu

06-07-2010, 18:16

I have just duplicated a post in a thread because 'errors have occurred with you post.' Clearly they hadn't!

zozzer

06-07-2010, 18:21

May I ask you to include a screenshot of the error if you get one please

I should also say we are tweaking the site all week so please be patient...

Thanks for the updates chaps

brains_t

06-07-2010, 20:40

.co.uk url not found here

zozzer

06-07-2010, 21:49

At the risk of repeating myself, again, it's going to take at least another 24 hours for the old site to forward to this one - that's beyond our control, it's down to the way the internet and nameservers work.

It may take Google a few weeks, yes weeks, to completely catch up with things as well.

One thing I would recommend you all do, if you are seeing the old site, is in your browser, whichever one you use, find "reset cache", this forces your browser to look at new content and forget what it's seen, a word of caution though, this induced amnesia may effect other sites you look at causing them to reload.

Thanks for the feedback and please be patient as we work through a long list of things to sort out over the next few weeks and even months. There's no such thing as a "finished" website!

Steve TR

06-07-2010, 22:59

The :thumbsup: (thumbsup) smiley is missing...
oh there it is :thumbup: (thumbup)?

Jim H

07-07-2010, 11:07

Russell

07-07-2010, 13:46

The entire content of my Forum webmail account has disappeared, sent items too. :sob:

zozzer

07-07-2010, 14:11

The entire content of my Forum webmail account has disappeared, sent items too. :sob:

is there an "imported" folder there in settings? if not we will look into it as forum email should have moved across...

jasonmarie

07-07-2010, 14:12

The naked Martin club link is missing

But the search is working well now

zozzer

07-07-2010, 14:13

There are a number of links thoughout the forum to other threads. These links have .co.uk in them, e.g. http://www.smaxownersclub.com/forum/showthread.php?5717-Membership-Payments&highlight=paypal

Can we do a gobal database change to fix these?

quite possibly - I will need to discuss with Mr Scott

what def wont work is any embedded links from the old forum(s) which refer to precise locations of things/posts with .co.uk

you can't make an omlette with out breaking some eggs, and those links will be forever broken, unless the mods and admins are offering to spend time fixing them...

zozzer

07-07-2010, 14:14

The naked Martin club link is missing

But the search is working well now

we thought it best to spare his blushes :grinning:

zozzer

07-07-2010, 14:16

.co.uk url not found here

as I've said we are waiting for the internet to catch up, this includes your ISP and its nameservers, thats why for some people it works and for some it doesnt. We've tinkered a bit as well with specific directory redirects which may help

Steve TR

07-07-2010, 14:26

you can't make an omlette with out breaking some eggs, and those links will be forever broken, unless the mods and admins are offering to spend time fixing them...

If members could report any broken links found we will get straight on to it.

Russell

07-07-2010, 14:56

Clicked on "New Posts" and got,

Not Found

The requested URL /forum/search.php was not found on this server.

zozzer

07-07-2010, 18:15

Hi Russell

If this happens again please can you screen shot the error and send it to us by email please as we need to see exactly what's on the error page.

Russell

07-07-2010, 18:53

Hi Russell

If this happens again please can you screen shot the error and send it to us by email please as we need to see exactly what's on the error page.

Everything that was on my screen, 'cept the browser heading, is posted above.
Do you need the browser heading too?

zozzer

07-07-2010, 19:00

Afraid so and that goes for any error any of you see, we know we had an SQL error yesterday morning which has been fixed, it's just a case of tracking stuff down, also there are two types of error message, rarely you may see a vBulletin logo, it's important we know when it's one of these so we can go through the logs

overall though, how is everyone "feeling" the site, slower or faster or the same?

Russell

08-07-2010, 08:26

*salutes*

Message received Wing Commander Zozzer!

Seemed slower than usual logging on today, but then again, that coudl well be down to all my colleagues arriving in the office at the same time and getting straight on t'internet! :laugh:

Paul

08-07-2010, 09:01

What happened last night?

scarey

08-07-2010, 09:03

i couldnt get on either paul, sites just come back now..

Alan

08-07-2010, 09:19

What happened last night?

Was strange. I had no issues accessing the site last night though others did.

I couldn't access first thing this morning.

scarey

08-07-2010, 10:47

according to the twitter thing , it was mostly virgin media peeps that had problems....

zozzer

09-07-2010, 07:25

hi everyone - if you do a search for 'DNS problems UK' you'll see that its not just Virgin Media customers that have had problems this week with DNS, Be/O2, BT and others have suffered

if I find out more I'll post it here

scarey

09-07-2010, 11:24

just a point z , clicking on the old .co.uk smax url doesnt produce anything , so i was wondering how many members haven't got the new url email or that particular email is in their junk folder....these members probably think the sites gone...

craigyd01

09-07-2010, 12:04

Jim H

09-07-2010, 12:12

JayTay

09-07-2010, 14:19

Stan, what is the exact URL you are "clicking" (I assume you have it as a favourite)?

Probably http://www.smaxownersclub.co.uk/forum/

Jim H

09-07-2010, 14:31

Probably http://www.smaxownersclub.co.uk/forum/

That one works for me - it rediects to .com with a message (only displayed for a moment) which says "We apologise for the inconvenience but please click here to visit the S-MAX Owners Club Forum. "

I did have a favourite which had something like "index.php" at the end, which did not work (I have deleted it now).

JayTay

09-07-2010, 14:47

That one works for me - it rediects to .com with a message (only displayed for a moment) which says "We apologise for the inconvenience but please click here to visit the S-MAX Owners Club Forum. "

I did have a favourite which had something like "index.php" at the end, which did not work (I have deleted it now).

Hmmm, I got a different error message earlier!

Easiest option would be to put in a 301 redirect into the .htaccess file on the old site IMO.

zozzer

09-07-2010, 15:10

That's a good idea about the 301 but we don't have access to that server anymore I don't think

scarey

09-07-2010, 15:42

zozzer

09-07-2010, 18:51

jim/jay.. i get a blank page when clicking on co.uk...i'm ok with the new dot com site [when i can get on] its just loads of members must have co.uk bookmarked [like i had] and get the blank page , the same as me...

hi Scarey, Mr Scott assures me all redirects have been put in place so what you are getting sounds like a local error, one way to fix this is to reset or flush your browsers cache however this may cause problems with other sites you have pre-cached to look at. I've asked Mr Scott to post a more thorough and accurate explanation when he can.

As we've said numerous times this week and before, moving the site form a .co.uk to a .com and from one server to another is no small undertaking, and its going to take a while for things to catch up - all I can say is please be patient, refresh you browser, reset your bookmarks, restart your router and browser and engine if necessary and persist.

many thanks
Z

scarey

10-07-2010, 09:02

mr z, i and many others greatly appreciate what you are doing for the site...i have no problems [when i can get on] , i'm only pointing out that members that have bookmarked 'co.uk' might not be aware of the new dot com site..

Montgomery Scott

12-07-2010, 10:05

Good morning all.

Just to let you know that there are indeed multiple re-directs in place to hopefully nudge anyone with out-of-date bookmarks or shortcuts to the right location. And it is a 301 redirect in the root of the relevant domains but for the life of me I couldn’t get that to work at .co.uk/forum/ so I placed a javascript redirect in there, and just a little earlier I also added the same as an index.php file in the same location.

The domain settings were updated almost a week ago to point to the new servers so even the slowest DNS should have caught up by now, although the DNS outage late last week won’t have helped the situation.

With these settings, the multiple re-directs in multiple locations, and also the updates on the Club’s Facebook and Twitter pages it’s doubtful anybody would come to the conclusion the site has vanished.

JayTay

12-07-2010, 10:15

And it is a 301 redirect in the root of the relevant domains but for the life of me I couldn’t get that to work at .co.uk/forum/ so I placed a javascript redirect in there, and just a little earlier I also added the same as an index.php file in the same location.
301's are always tricky when dynamic content is in use, I remember struggling with mod_rewrite and "RewriteEngine on" etc. to try and get a site to redirect a directory a few years ago.

TDCi Ross

19-07-2010, 12:34

just spotted in this thread http://www.smaxownersclub.com/forum/showthread.php?5760-Quad-Vs-small-car-dilemma......../page2 you can't use the word s c r a p beacuse of the swear filter has c r a p in it!!! can it be moddified in any way so its within a word it doesn't get filtered????? otherwise no-one will be allowed on this site from S(cun t)horpe!!!!!!

Alan

19-07-2010, 15:17

I thought I'd sorted S####horpe out last time.

Scrap should work now too

zozzer

19-07-2010, 16:14

what if we get some members on Orkney or Shetland?

:duck:

http://preview.tinyurl.com/6q7c4u

Paul

19-07-2010, 17:28

Pratt's Bottom?

C ockermouth?

zozzer

25-07-2010, 11:55

*coughs*

back on topic - Google has (mostly) caught up with us and so far things are ticking over ok - anyone else had any issues we should know about?

if you do please post here with a screen shot of the error please

ta
Z

Mini Jim H

28-07-2010, 16:57

Dunno if it's been mentioned yet or not (Not had much sleep!) but http://www.smaxownersclub.co.uk/forum/forum.php gives a blank page!

zozzer

28-07-2010, 18:36

hi Mini Jim - yes we know we have a few links to tie up - mostly these will just be washed over by Google as it updates

now go and take it easy and have a beer!

Montgomery Scott

29-07-2010, 09:33

Dunno if it's been mentioned yet or not (Not had much sleep!) but http://www.smaxownersclub.co.uk/forum/forum.php gives a blank page!

There's never enough time in this universe (I blame the tribbles), but I've just looked again at this issue and I believe I now have a better and more complete solution in place. Any previously working direct links like Jim's example or http://www.smaxownersclub.co.uk/forum/content.php etc should now redirect to the appropriate place here on the .com site.

Jim H

29-07-2010, 09:42

Excellent work again. Thanks.

zozzer

31-07-2010, 09:41

I think, dare I say it, less than a month in, that we are at a natural resting point as most of the pressing issues have been sorted out. (*waits for server to fall over*)

if there is anything else please screen shot it if you can and post here

thanks

Tablespider

31-07-2010, 10:06

Is it just my Norton, although I have set up a "login" this site (alone) never seems to pick up the password and log me automatically, or on a single click.... Just me?

Anupanu

31-07-2010, 10:25

Yeh, just you! lol

Russell

02-09-2010, 12:41

Just received a "VBulletin Database Error" when I submitted a post: reloaded the page and it reverted back to where it should have been

:wacko:

zozzer

02-09-2010, 13:44

Thanks Russell

We will look into it

Lou

05-09-2010, 16:51

"Spot the Bug" is this like a comp or something cuz there's an 'ansome little Karrman parked over the road from me ............:bounce:

zozzer

05-09-2010, 21:23

Badumtish

how's the pasties Lou?

Lou

07-09-2010, 13:36

Pastys are fab Mr Z - a bit too fab so must get out on my bike more lololol. Even better with a bottle of Tender (10% Ale).

As for the pasties ......... (coughs)

zozzer

10-09-2010, 20:40

:unsure: ooops thems the wrong sort of pastys I wus thinkin uv... :unsure: sorry

oh well, its been a long week, beer time :cheers:

Steve TR

11-09-2010, 15:10

If I click on the Forum tab then one of the drop down menus (Community etc), the menu is cropped below a certain point.
This only happens in 1.1 and only with internet explorer so far as I can tell.
Might just be me, although it did it on my daughters laptop too.

Alan

11-09-2010, 15:47

Also notice the search box isn't in the same place in ie8.

Fine chrome and firefox.

Steve TR

11-09-2010, 16:34

Alan, I had this problem too but could make it go by zooming ie8 to 100% or greater.

zozzer

11-09-2010, 19:33

thanks for the spots chaps.

IE is the worst browser for a number of reasons :rant: beyond certainly our control as MicroSoft just break all the standards and make it up as they go along - however I will try and make this compatible with manual tweaks :shutup:

it may take a while...

Steve TR

19-09-2010, 20:01

zozzer

19-09-2010, 20:07

not a great deal we can do about this I'm afraid Steve, again its M$ not following international guidelines and thinking they are so "big" that they "set the standard and **** everyone else"

we are watching the forthcoming release of vBulletin v4.1 (v4 was a dog) with interest as it has a lot of bug fixes and improvements but experience shows that their quality control isn't good. Our current mantra with the site after all the "past issues" is uptime is everything

thanks for the feedback and keep it coming, you are all our QC testers!

Alan

01-10-2010, 09:29

Had a database error and a internal server error 500 just now.

Steve TR

01-10-2010, 09:39

Me too. Tried to send a PM, got the error, tried to resend got the error again.
Looked in my sent folder and it is showing as sent, but I will try to send it again just to be sure.